F&B Service - Server (신입, 외국어 구사자 우대)

Business Impact/Results: •Support the Outlet’s daily operation in managing the outlet’s financial performance. •Ensure high operational standards on a daily basis taking appropriate action to rectify identified poor standards. •Ensure the outlet(s) provide relevant food & beverage offerings that appeal to its visitor. •Deliver guest satisfaction targets through exceptional unit standards, and maximum product availability and ensure the team genuinely exceed customer expectations. •Execute outlet(s)’ promotion plan to ensure sales are maximized through the outlet(s)’ operation. •Support Outlet Management to implement a system for consistently measuring own performance against competitors. •Perform shifts as required and as a Server (including weekends and Public Holidays) to ensure that the operation is geared to meet the guest and employee needs. Communication: •Keep close communication channels with the culinary counterpart to ensure seamless F&B product and service. •Working as part of the team is essential to ensure efficient service and a positive dining experience for guests. •Address any operational challenges within the Food & Beverage Department through commitment, drive, energy, and a positive approach. •Drive sales and understand current consumer trends & demands. •Demonstrate and promote Mohegan core values to all colleagues. •Ensure all guest(s) comments are properly shared with the management team with follow-ups.