Question 1

How do I create an account on JobJobKo?

Accepted Answer

Creating an account is simple! Click the 'Register' button and fill out the form. Verify your email to start using the platform. International students must also provide university and visa details.

Question 2

What documents do I need as an international student?

Accepted Answer

Prepare your passport, D-2 visa, enrollment certificate, and resume. Some employers may request additional documents like transcripts or language certificates.

Question 3

Is the platform available in multiple languages?

Accepted Answer

Yes! JobJobKo supports Korean, English, Chinese, Japanese, Vietnamese and other languages. You can change your preference anytime in settings.

Question 4

How do I verify my student status?

Accepted Answer

Upload your enrollment certificate and student ID in your profile. Our team reviews documents within 24 hours and grants a verified badge.

Question 5

How do I search for jobs that match my visa restrictions?

Accepted Answer

Use the 'Student-Friendly' filter to see positions compliant with visa rules. You can also filter by language requirements and location.

Question 6

Can I edit my application after submitting?

Accepted Answer

You can update your profile anytime, but submitted applications cannot be changed. You may send extra documents or messages to employers.

Question 7

How long does it take to hear back from employers?

Accepted Answer

Most employers reply within 5-7 business days. You will get email and platform notifications when your application status changes.

Question 8

What should I include in my application message?

Accepted Answer

Write a short, professional message about your language skills, availability, and interest in the job. Mention your university and graduation date.

Question 9

Is posting jobs free for employers?

Accepted Answer

Yes! Posting and managing jobs on JobJobKo is completely free. You can post unlimited listings and chat with candidates at no cost.

Question 10

How do I find qualified international students?

Accepted Answer

Use search filters to find students by university, major, language skills and location. You can also browse verified profiles and send direct messages.

Question 11

What are the legal requirements for hiring international students?

Accepted Answer

Students on D-2 visas can work part-time up to 20 hours per week during semester with a work permit. Check immigration rules and obtain necessary permits.

Question 12

How do I verify a student's work eligibility?

Accepted Answer

All students have verified status, but you should still check visa and work permit documents before hiring.

Question 13

How does the messaging system work?

Accepted Answer

Our secure messaging lets employers and job seekers communicate directly, share documents and schedule interviews with email alerts.

Question 14

Can I save jobs for later?

Accepted Answer

Yes. Click the heart icon on a job to save it. View all saved jobs from your dashboard and get notifications about updates.

Question 15

How do I get job recommendations?

Accepted Answer

Our recommendation engine uses your profile and activity to suggest suitable positions. Keep your preferences updated for best results.

Question 16

What is the verification process?

Accepted Answer

We verify all user accounts and job postings. Students upload enrollment proof, and employers verify business registration.

Question 17

How do I reset my password?

Accepted Answer

Click 'Forgot Password' on the login page and follow the instructions. You'll receive a reset link by email.

Question 18

Is my personal information secure?

Accepted Answer

Yes. We use industry-standard encryption and never share your data without consent. See our Privacy Policy for details.

Question 19

How do I delete my account?

Accepted Answer

You can delete your account from settings. This is permanent, so save any important information before you proceed.

Question 20

Can I have multiple accounts?

Accepted Answer

No. Each person should maintain a single account. Contact support if you need to change account type.

Question 21

How do I contact customer support?

Accepted Answer

Email support@jobjobko.com, use live chat on the website, or submit our contact form. We respond within 24 hours on business days.

Question 22

What if I'm experiencing technical issues?

Accepted Answer

Refresh your browser or clear cache. If issues continue, check our status page or contact support with details.

Question 23

Where can I get help with visa and work permit questions?

Accepted Answer

See our Visa Info section or consult your university or legal experts for specific advice.

Question 24

How do I report inappropriate content or behavior?

Accepted Answer

Click the 'Report' button on any job, profile, or message, or contact support directly. We investigate all reports within 24 hours.

FAQ

Getting Started